What is Corporate Values, their Benefits, and How to Formulate them

Jan 5, 2023
Mengenal Value Perusahaan, Manfaat, dan Cara Membentuknya

Corporate values serve as the foundation for a company’s actions and decisions. These values reflect the identity, culture, and goals of the company, forming a strong foundation for long-term success.

Comprehending corporate values is crucial as they help create a positive work environment, motivate employees, and guide appropriate business strategies.

This article comprehensively explores what corporate values are, the benefits of implementing them, and how to formulate values suitable for a company’s characteristics.

What are Corporate Values?

Corporate values reflect the principles that underlie the behavior and motivation of employees, as well as the perception of the public and employees regarding the company’s identity. While operating in the same industry, companies can be distinguished based on the values they uphold. Company values play a crucial role as the primary foundation for achieving shared visions and goals.

Functions of Corporate Values

The following are the roles or functions of corporate values:

  1. Assisting Decision-Making
    • Corporate values serve as a foundation to help employees in the decision-making process, especially during crises. This enables each employee to understand the pursued goals and apply relevant values.
  2. Uniting the Team as a Whole
    • Corporate values can easily communicate the company’s vision through daily attitudes and behaviors. This helps enhance team cohesion and prevents less effective decisions, thus achieving optimal employee performance.
  3. Boosting Motivation
    • Companies with clear values tend to more easily motivate employees and encourage their involvement in business development. Corporate values help determine priorities in behavior and decisions, ultimately boosting employee motivation.
  4. Introducing Company Goals to Customers
    • Clear corporate values can introduce the company’s primary goals to customers. Companies that possess and communicate these values are preferred by customers. Corporate values can also educate customers and help them understand the principles held by the company.
  5. Assisting in Finding the Right Candidates
    • Clear corporate values ease the recruitment process by acting as the primary filter in finding the right candidates. Corporate values play a crucial role in attracting, recruiting, and retaining professionals who align with the company’s values.

Effects of Good Corporate Values

Here are some positive impacts of companies with good values:

  1. Employee Retention
    • Implementing clear core values in the work culture helps companies retain their top talents. When given a choice between a growing company without a clear vision and a developing company with strong values, employees tend to choose the latter.
  2. Company Branding
    • Corporate values can be the foundation of a strong company branding by introducing the company’s goals and building a positive image internally and externally. Strong corporate values motivate employees internally and facilitate collaboration with external parties.
  3. Customer Satisfaction
    • Corporate values focused on providing the best service to customers help ensure high satisfaction levels. Corporate values enable the efficient and sustainable implementation of company goals.
  4. Business Growth and Stability
    • Corporate values play a crucial role in business growth and stability. When individuals understand the company values that reflect its main goals, work processes can run smoothly. Companies with easily implementable and understandable goals tend to have higher growth potential than those less focused on goals and values.
    • Higher employee engagement results in stronger stability and drives organizational growth.

Creating Good Corporate Values

Here are the steps to create corporate values:

  1. Identify Key Stakeholders
    • Select key stakeholders within the company, both individuals and teams, responsible for formulating values. It is crucial to commit to each other, prioritize accountability, and remain focused on the company’s fundamental principles.
  2. Involve Employees in the Process
    • Involving employees and leaders in designing corporate values is crucial. Discuss the values they find important, how collaboration between staff levels can occur, and which values should be embodied.
  3. Seek Inspiration
    • Explore the values of other companies, especially those in the same industry, and discover the core values they uphold. Delve into company descriptions and find similarities that can be connected to your company.
  4. Accept Input
    • Stay open to input from employees. After suitable values have been established, survey all employees and request feedback on the concept of these values.
  5. Communicate Clearly
    • Clearly convey the core principles of the company to all employees. Remember that this process may take time for all employees to truly understand.
  6. Cultivate Corporate Values
    • The process of forming corporate values does not end with communication. Ensure that every process within the organization aligns with the established values.

Understanding corporate values, recognizing their benefits, and knowing how to formulate them are crucial steps for a company’s success. Corporate values form the foundation for employee behavior, motivation, and the company’s identity, influencing employees and public perception.

With clear values, a company can achieve shared goals, boost employee motivation, build a strong brand, enhance customer satisfaction, and drive business growth and stability. It is essential for companies to involve all employees, communicate values clearly, and reinforce the corporate culture to ensure consistent implementation.